WARRANTY INFORMATION 

 WATCHES SWISS ARMY KNIVES & CUTLERY BINOCULARS & FLASHLIGHTS VICTORINOX TRAVEL GEAR WENGER BUSINESS GEAR GEAR 

 

WATCHES

Victorinox Swiss Army, Inc. warrants, for a period of three years from the date of original purchase, the dial, hands and movement of Victorinox Swiss Army, Inc. and Wenger watches to be free from defects in material and workmanship.  In the event the aforementioned parts are defective, we will, at our option, either repair or replace the watch. For a complete list of authorized repair centers, please visit www.swissarmy.com.

Note: All watches sent for repair must be insured and sent via UPS or FedEx. A process and handling charge of $15.00 is applied to all watches sent for repair.

 

SWISS ARMY KNIVES AND CUTLERY

Victorinox Swiss Army, Inc. guarantees all Swiss Army Knives and cutlery are made of first-class stainless steel and provide a lifetime warranty against any defects in materials and workmanship.  A process and handling charge of $5.00 is applied to all Swiss Army Knives sent in for repair and a $10.00 process and handling charge will be applied to all cutlery repairs.  The SwissCard® casing is covered by a one-year warranty with proof of purchase. For information on how to submit a repair, please visit www.swissarmy.com

 

KONUS BINOCULARS & FLASHLIGHTS

For warranty information, please contact Konus directly at 305-884-7618 or visit www.konususa.com.

 

VICTORINOX TRAVEL GEAR

In 1897 the Original Swiss Army knife was created in the small village ofIbach, Switzerland. Since that time the Victorinox legacy and distinctive Cross& Shield have become synonymous with quality, functionality, innovation andiconic design. Your Victorinox Travel Gear purchase is backed by that samecommitment to excellence and performance.

GLOBAL LIFETIME PLUS LIMITED WARRANTY

Our most premium collections are accompanied by premier warrantycoverage. Should you experience functional damage of any kind during yourfirst five years of ownership – even if caused by an airline, taxi, train or cruiseship – we will repair or replace your product as deemed appropriate. Followingthe first five years of ownership, your product is still guaranteed againstmanufacturing defects.

Years One Through Five Total Protection - for five years from the date oforiginal purchase, the Global Lifetime Plus Limited Warranty covers functionaldamage caused by common carriers such as airlines, taxis, trains and cruiseships, as well as defects in materials and workmanship. Should a defect ordamage appear under normal use during the first five years of ownership, wewill repair your product or replace it, as appropriate and at our discretion, withthe same or an equivalent model, free of charge.

Years Six and Beyond Quality Guarantee - for years six and beyond, thiswarranty guarantees your product to be free from defects in materials andworkmanship. Should a manufacturing defect appear under normal use, we will repair your product or replace it, as appropriate and at our discretion,with the same or an equivalent model, free of charge. Damage caused bycommon carriers is not covered during years six and beyond.

Collectionscovered: Architecture® Urban, Lexicon™, Werks Traveler™ 5.0

CARRY WITH CONFIDENCE™ GUARANTEE

Our most premium collections are accompanied by premier warranty coverage.The Carry With Confidence™ Guarantee not only covers manufacturing defectsin materials and workmanship for the life of the product, but also damagecaused by common carriers such as airlines, taxis, trains and cruise ships. Should a defect or damage appear under normal use, we will repair yourproduct or replace it, as appropriate and at our discretion, with the same or an equivalent model, free of charge.

Collections covered:Architecture® 3.0

LIFETIME WARRANTY

Products covered by the Lifetime Warranty are guaranteed to be free frommanufacturing defects in materials and workmanship for the life of theproduct. If such a defect appears, we will repair your product or replace it, as appropriate and at our discretion, with the same or an equivalent model,free of charge.

Collections covered: Alpine™, CH-97™ 2.0

GLOBAL 10-YEAR LIMITED WARRANTY

Products covered by the Global 10-Year Limited Warranty are guaranteedto be free from manufacturing defects in materials and workmanship for 10years from the date of original purchase. If such a defect appears during thewarranty period, we will repair your product or replace it, as appropriate andat our discretion, with the same or an equivalent model, free of charge.

Collections covered: Altmont™ 3.0, Avolve™ 2.0, Spectra™ 2.0, Victorinox Golf, Victoria™, VX Sport, Werks Professional™, select styles in Travel Accessories 4.0

GLOBAL TWO-YEAR LIMITED WARRANTY

Products covered by the Global Two-Year Limited Warranty are guaranteedto be free from manufacturing defects in materials and workmanship for two years from the date of original purchase. If such a defect appears during thewarranty period, we will repair your product or replace it, as appropriate andat our discretion, with the same or an equivalent model, free of charge.

Collections covered: select styles in Travel Accessories 4.0

 

All warranties are non-transferable and do not cover cosmetic damage,wear and tear, damage resulting from abuse, misuse, unauthorized repairor improper handling, common carrier damage, loss of use, loss of time or damage to the contents of your bag, with the exception of the Global LifetimePlus Limited Warranty, Carry With Confidence™ Guarantee as noted above. Any repairs made will restore the intended functionality. While repairs will be made professionally, we cannot guarantee the original appearance to be preserved.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.

In the event of a defect during the warranty period, contact Customer Serviceat  to obtain a return authorization number and return your product to our authorized repaircenter with your original sales receipt validating the date of purchase. Shipping costs to our repair center are the responsibility of the owner.

 

WENGER BUSINESS GEAR

Wenger Business Gear products are backed by a three-year warranty from the date of purchase against manufacturing defects. Should a manufacturing defect in materials or workmanship appear under normal use during the warranty period, we will repair or replace your product at our discretion with the same model or an equivalent. This guarantee is non-transferable and does not cover cosmetic damage, wear and tear, damage resulting from abuse, misuse, unauthorized repair or improper handling, common carrier damage or the contents of your bag. Proof of purchase from an authorized seller is required and shipping costs to our repair center are the responsibility of the owner. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country. Please direct any questions to our Customer Service Department at .